At Pie Fection, we are committed to ensuring our website is accessible and user-friendly for everyone. If you experience any difficulty viewing or navigating any part of our site, or if you notice any content, feature, or functionality that you believe is not fully accessible to individuals with disabilities, please contact our team at (407) 603-0123 / (407) 523-2200 or email us at info@piefectionpizza.com with “Disabled Access” in the subject line.
Please include a description of the specific issue you encountered or any suggestions for improvement. We value your feedback and will take it seriously as we continue to improve the accessibility and usability of our website for all visitors.
While we do not control content provided by third-party vendors, we strongly encourage them to make their digital content accessible and inclusive as well.
At Pie-Fection, we believe a great experience should be available to everyone — at our restaurants and on our website. We are actively working to ensure our digital presence is accessible, inclusive, and easy to use for all visitors, including people with disabilities.
This page explains our current accessibility efforts, the standards we follow, and how to reach us if you encounter anything that gets in your way.
What We've Built With Accessibility in Mind
- Keyboard Navigation Every menu, form, and button on our site can be navigated entirely by keyboard — no mouse required.
- Screen Reader Support We use semantic HTML and ARIA labels throughout so that tools like NVDA, JAWS, and VoiceOver accurately describe our content.
- Color Contrast Text and interactive elements are tested against WCAG contrast ratios to remain readable for visitors with low vision or color vision differences.
- Image Alt Text We are actively adding descriptive alternative text to all meaningful images across the site, so no visual content is left unexplained.
- Text Scaling Content reflows correctly when text is enlarged up to 200%, supporting users who need larger font sizes without horizontal scrolling.
- Accessible Forms We are continuously improving form labeling across our reservation and contact pages to ensure every visitor can complete them successfully, with clear field labels, visible error messages, and step-by-step instructions.
Standards We Follow
Our goal is to conform to WCAG 2.1 Level AA — the widely recognized international standard for web accessibility — while also aligning with U.S. legal requirements.
- Web Standard
- WCAG 2.1
- Conformance Target
- Level AA
- U.S. Law
- ADA Title III
- Federal Standard
- Section 508
Encountered a Barrier? Here's What Happens Next.
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Reach Out
Contact us by phone or email. Include the page URL, what you were trying to do, and the assistive technology or browser you were using — as much detail as you're comfortable sharing.
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We Review It
Every report is reviewed by our team. We'll acknowledge your message and provide a status update within 2 business days whenever possible.
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We Fix It
Confirmed accessibility issues are treated as a priority — not left in a backlog. We track resolutions to prevent the same issue from recurring.
Get in Touch
Our team is ready to assist. Whether you've found a barrier, have a suggestion, or want to confirm that a specific feature works with your setup — we want to hear from you.